Life in Our 30s

I work in a field that requires me to deal with customer service and so customer service is a pretty big  deal.  So in turn, I've become one of those people that expect good customer service.

My mortgage company is not the best at this.  I don't have my mortgage with my employer as I bought my home before I came to work here.  I keep getting letters that they don't have my insurance and I definately don't want to pay for forced placed insurance, so I always call to be sure they have what they need.  Since I own a condo, there are two policies.  One from the association and one from me.  Why is that so hard.  I seriously have called and taken care of this 5 times now and it's only been a little over a year.  A policy is good for either 6 months or one year.  How do they loose it?  errrrrrrrrrrr!!!  This is all just a waste of time!!!!!!

Do you have a crazy customer service story?

                      

   

                   

which one do you want from me? working 4 years @ b.b.,,, i could write a book about that,,, and IT WOULD SELL... alot..

    i dont know which amused me more back in those days... the guys who would come in looking at t.v.'s or stereos.. pretending they didnt know anything about them and get me to pitch the sales... or there was the guy who while standing in front of the applaince dept.. ASKED ME WHERE THE REFRIGERATORS ARE!!!lol... MY  mind says to me... so i said well if you turn around you will see all the applianes you could want.. OH goodness I never saw anyone so embarrassed by that little nugget of joy...

or there was this one good guy who loved his family so much he spent a absurd amount of money on a flat screen tv.. was so excited about to.. however the wife wasnt as excited about.. because she returned the next day.. and i felt so bad so him...

 and since we are close to black friday... i will tell you how much i enjoyed the day after thanksgiving and my sitting in one of the comfy office chairs near the entrances to the restrooms.. TELLING THOSE PEOPLE IN LINE that you cant pee with that merchandise in your hands.. leave it with  me... and go.. and you will get your place back in line... or take it with you and get tossed out of the store for not listneing to me.  take your choice... one year,,, i had a customer in that same line comment the fact that they should give me a cash register since all  i was doing is sitting staring at people... and to that i stood up.. walked over to him... and said excuse me??? he repeats what he said.. and i tell him well dude... b.b. seems to think they need to pay me time and a half to tell YOU THAT YOU CANT PEE WITH THAT STUFF IN YOUR HANDS.. AND IF YOU dont like it I am 100% sure that the guy in line behind you will be more than happy to take that 30.00 vcr off your hands..

   boy that sure shut him up fast...